Insurance management

Internal processes

Insurance management in real estate

Real estate and housing companies are faced with the challenge of ensuring optimal property coverage and fast, customer-oriented claims handling for their clients, such as tenants and investors. If something does not go according to plan, high costs can quickly arise, which is why real estate companies need to take precautions.

In addition to the usual basic insurance, which protects against damage after fire, storm, tap water or vandalism, among other things, it is also increasingly worthwhile to keep an eye on long-term effects. These include, above all, advancing climate change (with new insurance policies against extreme weather events such as landslides or floods) and technological risks. In addition, the requirements for insurance concepts are constantly increasing. In addition to political requirements or other framework conditions, the topics of digitalization are also becoming increasingly important.

Digitalization of insurance management

In the event of damage, real estate companies interact with many different players, such as insurance companies and tradesmen to repair the damage. It therefore makes sense to combine and manage different IT interfaces and requirements in a central platform. One example of this is the recording of damage. These can be conveniently photographed, categorized and digitally transmitted to the insurer.

Another trend is that insurance companies are now also focusing on damage prevention. For example, insurance coverage against water damage can also include the purchase of modern sensor technology to prevent water damage.

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