The focus in tenant service or resident service is primarily on issues relating to housing. This includes efficient processing of damage reports and reliable cooperation with the relevant tradesmen. Particularly in the case of larger property management companies, this involves an enormous amount of coordination.
Other tasks deal with the residential environment of a property. This includes the maintenance of outdoor facilities and the development of a functioning neighborhood. This can increase the quality of life of the residents. In addition, energy services, such as tenant electricity projects, are also of interest, particularly as a result of the energy transition. Here, tenants obtain some of their electricity directly from the solar panels on their roofs.